This project consists of five main tasks, including the completion of maintenance and management system, the simulation of station practices and processes during natural disaster, system safety maintenance and management, and other administration items. In order to tailor to the users’ needs, eight supplementary services have been included in this project. With regards to system maintenance and management, eight tasks of system correction and maintenance are completed. In sequence, the townships needing help must first report to the county and to the Environmental Protection Administration (Referred to as EPA). The second task involves marking off of disaster areas. The third task involves the accounting and recording of townships that are asking for help. The fourth task involves calculating and assessing requests from Taipei City, New Taipei City, Taichung City, Tainan City and Kaohsiung City. The fifth task includes gathering of information regarding disaster and cleanup activities from those five cities. The sixth task is the reporting of disaster conditions. Seventh comprises justification for approval. The eighth task is the establishment of link to Bureau of Meteorology website. Furthermore, in order to enable the reporting people to understand the disaster situation, this project offers 113 pieces of news and announcement before and after the natural disasters. In order to let the concerned agencies be familiar with the process when a natural disaster happens, this project accomplished three flood and earthquake simulation practices between July and November 2012, and six typhoon, flood, and earthquake compounding practices associated with the Ministry of the Interior between April and September 2012, and stationed in Environmental Protection Administration for assistance in offering system data. As for stationing during natural disaster, because of the frequency of typhoons between June and August, the head of this project, the system engineer, the program engineer, and the assistant engineer were stationed eight times. More than four project people were stationed in the EPA and our company to solve user or system problems. Totally, 84 people were involved in the project. As for data security maintenance and management, server system security were updated two times to check software and hardware system equipment and to copy the data base. Every month (11 times in total) system security checklist was handed in to make sure of system security. On the 18th and 24th of May we associated with EPA to process backup association in different areas, training practice, and formal practices. On other administration matters, besides making 251 calls to communicate as indicated (ex.5 cities operation, system manual confirm), a training program on Emergency Management Information System for EPA team and personnel was conducted on June 18th. We gave several speakers to lecture when the administration held training programs in Tainan City and Pingtung County. Hotlines, email addresses, and MSN were also set up to serve better communication with our clients. All in all, there were 251 customer services recorded this year. In order to make this program effective supplementary services such as system and training services are offered. In terms of system: 1. Enhancement of the function that one single county can set up one natural disaster theme; 2. Customization of the five cities’ natural disaster reporting system; 3. Expansion of online shift chart; 4. Expansion of drinking water statistics and provision of drinking water managing regulations; 5. News reports update and download; 6. Expansion of briefing documents to function with auto production feature, and using graphics to display and choices of modules; 7. Update of the function of environmental inspection team. In the aspects of educational training, there were 12 training sessions held separately in the North, Central and South Taiwan, and 408 people participated.

Environmental Emergency management information system;Disaster managemen;Natural Incident